What happens under the hood when a user starts a conversation with your AI agent?

The Basic Conversational AI Loop

High level conversational loop -- light mode High level conversational loop -- dark mode

The conversational loop in modern production-use voice AI agents.

Session Management Pipeline

What does iwy do when the user calls an agent? iwy session management pipeline -- light mode iwy session management pipeline -- dark mode

Sequence diagram displaying iwy’s session management pipeline, covering agent provisioning, model orchestration, real-time WebRTC streaming, and analytics data flow. © iwy.ai 2025

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